Privacy Policy

Effective date: November 9, 2026

MAIN ST SOLUTIONS LLC, doing business as mAin st SOLUTIONS ("we," "us," or "our"), helps contractors prepare estimates and related job paperwork. This Privacy Policy explains what information we collect, how we use it, and how we handle mobile numbers and text messages.

Information we collect

We collect information you provide when you use our service or contact us. That can include your name, business name, mobile phone number, email address, business address, job details, voice notes, photos, estimate and invoice information, and payment notices or other records you send or forward to us.

We also keep records needed to run the service, such as message history, estimate versions, and a record of when a customer approves an estimate.

If you visit our website, our hosting provider may collect standard technical information such as your IP address and browser type. This site does not use tracking or analytics cookies.

How we use information

We use this information to provide and support the service, including:

• Sending you the text messages you opted in to receive
• Preparing estimates and related documents
• Emailing estimates and updates to customers you designate, from your email address when you have authorized that
• Tracking job paperwork and approvals
• Responding to your questions and providing support
• Meeting legal and carrier messaging requirements

Text messages and mobile numbers

If you opt in, we may send you recurring job-related text messages from MAIN ST SOLUTIONS LLC (mAin st SOLUTIONS). These messages can include questions about a job, draft estimates for your review, alerts when a customer approves an estimate, and messages about requested changes.

Message frequency varies.

Message and data rates may apply.

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.

We do not share your mobile phone number with third parties or affiliates for marketing or promotional purposes.

We use service providers to operate the service, including our texting provider (currently Twilio), email delivery, hosting, document generation, and AI processing. They may process information only as needed to provide those services to us, including delivering text messages.

Your choices

You can stop text messages at any time by replying STOP. After you opt out, we will send you a confirmation and will not send further program texts unless you opt in again. Reply HELP for help, or contact us at (312) 561-6846 or Tony@mAinstSOLS.com.

How we keep information

We keep information for as long as we need it to provide the service, keep business records, and meet legal obligations. We then delete or de-identify it when we no longer need it, unless the law requires us to keep it longer.

Contact

If this policy changes in a material way, we will post the updated policy on this page and change the effective date.